OPTIC(S)™

The OPTIC(S)™ system is designed to enable organizations of all sizes to align people & processes, enhance performance, and fulfill your purpose!

Organizational Performance
Training
Integrated Consulting
Services

Organizational Performance

Align your leadership team around the 5 P’s to achieve and fulfill your vision. The P5 Rocket™ Model workshop options are designed to enable your leadership team to create & execute a strategic growth plan.

Strategic Assessment & Planning

Facilitation of workshops using the P5 Rocket model enables your team to develop, align and execute your strategic plan effectively.

High-Performance Workshops

High Performance Workshop is a system that is simple, quick to implement and based on decades of business leadership expertise.

In the best businesses, systems run the business and ordinary people run the systems.

Customer Journey Mapping

Through Customer Journey Mapping, businesses will be able to understand the behavior of their customers and how they can strategize in producing exemplary products and providing outstanding services.

Training

Train your leaders & managers on the key elements to execute your strategy. Your team will learn about alignment between departments, onboarding employees more efficiently & effectively, setting process & performance standards, engaging employees in continuous improvement methodologies, and communicating more effectively.

Performance Alignment is designed to help you align processes across different departments with the purpose of understanding and coming up with process improvement ideas leading to increased efficiency and cost savings.

Performance Leadership (People & Human Energy) is specifically designed to help you engage and create amazing relationships with your team. Show your people appreciation, recognize them and make sure you're making the best use of their underutilized talents.

Performance Improvement (Human Energy & Process) is specifically designed to help you optimize your department's processes for maximum quality and productivity. Prioritize, eliminate waste and engage your team.

Performance Alignment is designed to help you align processes across different departments with the purpose of understanding and coming up with process improvement ideas leading to increased efficiency and cost savings.

Performance Metrics (Performance) are designed to guide your team in coming up with key metrics that will track their performance and have a clear picture of where they are towards the organization’s purpose or goal.

Performance Development (People & Process) is specifically designed to help you document your processes, form a training plan, then effectively train your designated department.

Integrated Consulting

Improve your processes using a framework designed to integrate your people & processes for better performance. Many organizations struggle with creating processes that don’t get followed or with frustrated employees who want better processes. Our integrated approach helps ensure the alignment of people & processes to drive performance results.

“Great Process without People is Wasted”

“Great People without Process are Frustrated!”

Services

Our BPO team is here to support your core team in executing your processes more effectively. We have seasoned financial controlling and accounting experts, business intelligence/data analysts, project managers, and process documentation experts. Our team executes efficiently and effectively using our software platform (epsoptics.com) to enable your team’s success.

Want to know how we kick businesses into high gear?