Let’s talk about process documentation: Changing a Tire
April 13, 2023
Training your employees on why they do something is just as important as training them what to do and how to do it. Process Documentation
Category: Marketing Strategy
Reimagining the KPIs: Informed, Involved, Interested, and Inspired
March 30, 2023
If Key Performance Indicators don’t inspire, inform, involve, and interest people, then it is unlikely that they will IMPACT the outcomes! In a recent post
Missing Inventory
March 23, 2023
“My inventory is missing, but I hear you’re the guy that can help!” The caller was the frazzled owner of a business that had a
Is Your Data Suffering from ED (Entry Distraction)?
February 23, 2023
How often have you looked at a data sheet and wondered if the calculations were accurate? When people see statistical data, it is often assumed
A Process of Hammering a Nail with a Jackhammer
February 9, 2023
A decision-making process can become a massively complex and time-consuming process, making coming to a decision an exhausting process for all involved. A general contractor
Are you using Chatgpt AI yet?
January 19, 2023
Are you using Chatgpt AI yet? I started writing this article and was interrupted by an interesting thought… Why not let AI write it? You
Employee’s tools, skills, and mindset
January 5, 2023
Every company has processes and needs to train people to fulfill those. And, when half-trained people are handed half-defined instructions, the entire company can break
Three Key Points Every Executive Should Consider when Creating a Metric Dashboard
December 22, 2022
About 8 years ago, I managed over 180 people across 9 teams. We created a dashboard with 3 metrics per team: Quality, Cost (value), and
Listen With Your Eyes
December 15, 2022
Imagine the following scenes: You’re sitting at your computer, responding to a few emails while typing up a report that was due yesterday. An employee
Engagement for Organizational Prosperity: Solving Your Real Problem
December 8, 2022
To date, these blogs have addressed how a problem is often a symptom of a real problem and what the real problem of your organization