Author name: epszone

There were houses and trees in this so called Stuck Street.

Stop being Stuck on Stuck Street!

Clear decision-making is critical to succeed in business. Sometimes you must move forward boldly even with a lack of desired data. Sometimes failing to act is essentially a decision by default! Have you missed an acquisition opportunity due to inaction? Have you lost a great customer because your team reacted to a problem without confidence …

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This statue man is sitting and thinking of something.

To Scale or Not to Scale: That is the Question!

Actually, that isn’t the question. The question every business owner really needs to ask is: When and how should I scale?   Scalability is the ability to maintain performance and deliver quality products as a company begins to take on more customers, hire new people, and expand in its market, with or without increased resources. Scalability …

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The guy and the girl are talking about the tire of the white car.

Let’s talk about process documentation: Changing a Tire

Training your employees on why they do something is just as important as training them what to do and how to do it. Process Documentation is the framework that gives you a roadmap on exactly how to go about this! You may be wondering what exactly this looks like and how you can apply these …

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The new website is now out! It has the P5 rocket model and the logo of the EPS OPTIC(S)™ is at the bottom.

Important Announcement: EMMA Workspace Rebranding

Attention to EMMA WORKSPACE users! We are excited to announce that EMMA Workspace’s new software name is EPS OPTIC(S)™. The new website is epsoptics.com     Monitor your mailbox moving forward, the notifications will be coming from no-reply@epsoptics.com Here is the update inside the EPS OPTIC(S): Modules: OPTIC(S) Training  WHAT’S INSIDE THIS TRAINING? THE P5 ROCKET MODEL     The EPS OPTIC(S) feature …

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The new KPIs are keeping people informed, involved, interested, and inspired.

Reimagining the KPIs: Informed, Involved, Interested, and Inspired

If Key Performance Indicators don’t inspire, inform, involve, and interest people, then it is unlikely that they will IMPACT the outcomes! In a recent post by Robertson Hunter Stewart, president of RHS Consulting, “KPI” took on a new and powerful meaning. What if your business quit focusing on the top 4 standard KPIs and focused on …

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Missing Inventory

“My inventory is missing, but I hear you’re the guy that can help!” The caller was the frazzled owner of a business that had a constant flow of inventory both in and out of its warehouses. The missing inventory was the lifeblood of this organization, and being unable to keep track of it was expensive …

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The temperature is increasing because of lapses, problems, and frustration.

How Bad is a Temperature Increase?

Consider the following scenario: It’s 10 PM and your baby is still awake. She’s been fussy and irritable all evening and doesn’t want anything you’ve given her to soothe her. You’re starting to think she might be sick. You go to the cabinet and grab a thermometer and take her temperature. Sure enough! She’s burning …

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